Frequently Asked Questions (FAQS)

What do I need to get started?

All we need is your company and employee information, and payroll history (if any) for this year. Call us to schedule an appointment to discuss your payroll requirements.

Can I switch payroll providers mid-year?

Yes, we can start your payroll any time as long as you have records of your payroll history.

What about W-2’s?

At year-end, we create W-2 forms for you and your employees. And we take care of filing them with the Social Security Administration.

Do employees get online access to their pay stubs?

Absolutely. Your employees can also access their pay stubs securely online at FirstPay.us, 24 hours a day, 7 days a week.

Can I import payroll information to my accounting software?

Yes, we can help you import payroll data into accounting software such as QuickBooks®, QuickBooks Online Edition, and many others. This way all information is in one place.

How will I stay on top of my payroll details?

We will provide you with a variety of reports that will allow you to remain informed and in control of your payroll. We also provide an online portal to access historical reports, copies of payroll tax filings and additional storage for you to use as you wish.

How do I access my employee self service portal?

The following video demonstrates the use of the portal.
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What if I'm a supervisor and want to approve time?

The following video demonstrates supervisor access to the portal.
Direct Download Link for this video.